At Holland Floor Covering the satisfaction of our customers is our number one priority! See what some of our happy customers have to say about us.
Tom and Cole left here a little while ago after doing a great job installing our carpets! Thank you both for being flexible and helping us get this done despite the confusion with our move. You could not have made it easier, and this project has been a real bright spot for us! Thanks again!
– Steve and Meredith | Holland, PA | July 2019
Tom – Yesterday, the installers came to finish installing my new carpeting. I LOVE IT. They did a beautiful job. They were so very pleasant and accommodating. Always arrived on time. I was comfortable leaving them in my house unattended. I did not miss a minutes worth of work. Also, I wanted to tell you how glad I was to have Holland Floors do my carpeting. From the sales people (you, of course) to Patrick (the measurer), Moe and Mike who scheduled the installation and the installers themselves; all were easy to work with. Your company was very accommodating when I discovered a leak and had to re-schedule numerous installation appointments and eventually had to postpone the installation for several months. I am very happy I chose Holland Floor and will recommend your company to anyone who is looking for new carpeting or new floors. Thank you.
– Nancy | Holland, PA | March 2019
I am writing to compliment Tom Burns, Brian Kim and his team for exceeding our very high expectations of Holland Floor Covering in the purchase and installation of porcelain tile in our dining room, kitchen and breakfast room areas. Special thanks to Brian, as well, for the repair of a shower floor that had been improperly pitched by a bathroom remodeling contractor many years ago.
At our first visit to Holland, Tom Burns was very knowledgeable of your inventory and very patient in assisting us with the selection process. He was professional and personable in his approach. During this initial visit, Tom also told us of Holland’s commitment to quality and the steps that would be taken to help ensure that the job would be completed in a fashion that both Holland and we would be pleased with. Tom’s sincerity was a key factor in our agreement to move forward.
Next, we had a visit to our home by Patrick, who carefully measured and inspected the area for any potential problems. Finding none, he also reviewed the steps that would be taken during installation. Patrick provided us with his background in your industry and the reasons, based upon his experience, why he felt Holland’s services should be highly regarded. Like Tom’s, it appeared to us that Patrick’s comments were genuine and “from the heart.” Brian Kim, described to us as one of your own employee installers, came to our home next. He reviewed both the first floor and shower floor areas and expressed confidence that the installation would be completed properly.
Now, I mentioned that Brian Kim was described to us an “installer.” Having experienced the care that he and his team (Dominick) took during the installation process, I would prefer to call him a craftsman. He did an amazing job … and was a truly nice guy throughout. I would not hesitate to recommend his service to anyone. He is a credit to Holland Floor Covering and his work product helps to positively set your firm apart from your competitors.
In short, we are rather particular with respect to our home and had high expectations as to how Holland would complete this project. I am happy to say that your staff exceeded those expectations from start to finish.
We would be pleased to serve as a reference for Holland Floor Covering and your excellent staff.
Anthony and Mary Ellen | Yardley, PA | February 2019
This note of thanks is long overdue, Tony. One of us here on Queens Drive spontaneously said to the other tonight, “I really love this living room and dining room carpeting, and I’m so glad we got it.” True. Agreed. It has been down and enjoyed since December, but this belated note of appreciation —for your role in guiding us so expertly— might be long overdue, but tardy or not, here it is. Sincerely. The installation went well and the freshness, newness, and quality are a pleasure to live with. Even the color you suggested ended up spot on!
Please share this with Roger who showed us such kindness and runs one heck of a first class firm.
Best to you…
– Barbara and Marie | Yardley, PA | January 2019
Greetings!! I hope you are staying warm through the bitter cold snaps. Thank you so much for all of your efforts in our recent purchase. You were key in getting our house up for sale which sold in one day! Therefore, would you please post the following to your website with my permission (5 stars):
“Tom Burns, Diana Bilyk, and the installers were great! They were extremely helpful and responsive when we recently recarpeted our second floor and basement areas. We were under tight timelines as we were putting our house on the market. Tom was an excellent resource and guide through the carpet selection process. The installers were prompt, thorough, clean and excellent trouble shooters. The carpet we ordered for the basement was defective from the manufacturer, but Diana ‘saved the day’ by finding alternative carpet in extremely short timelines. Holland’s selection was extensive, the staff were professionals, and we were very pleased with the result. I highly recommend them.”
– Judy | Yardley, PA | January 2019